Ordering - FAQ
- What are the shipping costs?
We offer you free shipping to the United Kingdom.
- What are the costs for returning?
We offer you free returns if you use your nearest DPD point.
If you wish to send your return parcel via any other carrier than DPD, this will be at your own cost.
- How can I cancel an order?
In some cases it is possible to cancel an order. Please contact us on business days (Mon - Fri) via telephone number +31356212757. We will check if we have the ability to cancel your order. If your order can be cancelled, we will refund your order within fourteen days.
- When do I receive my order confirmation?
You will receive your order confirmation via e-mail within 2 hours after you have placed your order. If you have not received your order confirmation, we kindly ask you to check your spam folder. If you have not received an e-mail from us, please contact our customer services via email email@example.com ... Read more
- When will I receive my shipment confirmation?
If you place your order before 3pm on business days (Mon - Fri), it will be shipped the same day. If you have not received your shipment confirmation via e-mail, we kindly ask you to check your spam folder first. Otherwise, please contact our customer services team via [email] or telephone ... Read more
- How long will delivery take?
Service is very important for Bulaggi. We do our best to ship your order as soon as possible to the specified address. If you place your order on business days before 3pm, it will be shipped the same day. Orders placed on weekends and holidays will be shipped the next ... Read more
- Where do you deliver to?
Our shipping service in the United Kingdom includes England, Scotland, Wales, Northern Ireland, Channel Islands, IOM, IOW and the Highlands and Islands of Scotland.
- Is BULAGGI's webshop safe?
Yes, the BULAGGI webstore is safe. First of all, we are proud to introduce the Trusted Shops logo to our store. Certified Trusted Shops members abide by the organisation's rules of conduct with regard to both European and UK e-commerce laws, regulations, guidelines and dispute resolution.
- What are the benefits of creating an account?
- Your information including address information will be saved for you. This way you do not need to enter the same data again next time.
- Add different addresses so you can choose your preferred address in the checkout process.
- View your purchase history in your account.
- Track ... Read more
- How do I place an order?
Placing an order in the BULAGGI web shop is very simple:
Step 1: Shopping bag
Place your product in your chosen colour in the shopping bag, using the 'Add to shopping bag' button. To complete your order, simply click on the shopping bag icon displayed in the top right-hand corner and follow ... Read more